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OUR STORE POLICIES

We founded Black Cat Boutique with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

Contact

OUR STORE POLICIES

We founded Black Cat Boutique with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

Contact

OUR STORE POLICIES

We founded Black Cat Boutique with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

Contact

DELIVERY POLICY

Delivery

We aim to dispatch orders within 7-10 working days. We do try to aim for less where possible, but does exclude Weekends & Bank Holidays. We recommend that you please allow up to 14 working days after "Dispatch Notification" for your delivery to arrive.

Postage, Packaging & Handling Rates:

GB: £3.99 (orders under 1kg)

GB: £4.99 (orders between 1kg & 2kg)

GB: £6.50 (orders over 2kg)

NI/Islands: £6.99 (orders below 1kg)

NI/Islands: £7.99 (orders over 1kg)

We use a variety of distribution centres across the UK, to fulfil our orders in a timely fashion, which means some orders may arrive in separate packages. Please don't panic if this is the case.

 

Packages are being delivered daily by our preferred carriers (APC/DPD/UPS/Yodel/EvRi).

Although Royal Mail tries to maintain a standard UK delivery of up to 3 - 5 working days, they do recommend to allow 10 working days, due to their service levels being increased.

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