OUR STORE POLICIES

We founded Black Cat Boutique with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

Contact

OUR STORE POLICIES

We founded Black Cat Boutique with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

Contact

OUR STORE POLICIES

We founded Black Cat Boutique with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

Contact

DELIVERY POLICY

Delivery

Due to the new VAT rules for importing into the EU and NI which came into effect on the 1st July 2021, we have decided to only offer deliveries to addresses in Great Britain (England, Scotland & Wales).

We aim to dispatch orders within 7-10 working days. We do try to aim for less where possible, but does exclude Weekends & Bank Holidays. We recommend that you please allow up to 14 working days after "Dispatch Notification" for your delivery to arrive.

Postage, Packaging & Handling Rates:

GB: £3.99 (orders under 1kg)

GB: £4.99 (orders between 1kg & 2kg)

GB: £6.50 (orders over 2kg)

We use a variety of distribution centres across the UK, to fulfil our orders in a timely fashion, which means some orders may arrive in separate packages. Please don't panic if this is the case.

 

Packages are being delivered daily by our preferred carriers (APC/DPD/UPS/Yodel).

Although Royal Mail tries to maintain a standard UK delivery of up to 3 - 5 working days, they do recommend to allow 10 working days, due to their service levels being increased.